This Cookie Policy explains what cookies are, which cookies Warisan Chambers uses on this website, why we use them, and how you can manage or withdraw your consent to non-essential cookies. We aim to be straightforward about what data we collect and why. If you have questions, please contact us directly.
1. What Are Cookies
Cookies are small text files placed on your device — computer, tablet, or phone — when you visit a website. They allow the website to recognise your device on subsequent visits, remember your preferences, and collect information about how the site is used.
Cookies are not programs; they cannot run code, install software, or access files on your device. Most web browsers accept cookies by default, but you can configure your browser to refuse them or to notify you when they are set. Instructions for common browsers are provided in Section 7 of this policy.
2. Categories of Cookies We Use
We categorise the cookies on this website into four types based on their function:
| Category | Purpose | Consent |
|---|---|---|
| Strictly Necessary | Enables core website functionality — session management, form submission, and security. The site cannot function correctly without these. | Always On |
| Analytics | Helps us understand how visitors navigate the site — which pages are visited, how long sessions last, and which referral sources bring traffic. Data is aggregated and does not identify individuals. | Optional |
| Marketing & Remarketing | Supports measurement of advertising effectiveness and, where you have consented, allows us to show relevant content across other platforms after your visit. | Optional |
| Preference | Stores your stated preferences — such as your cookie consent choices — so you are not asked repeatedly on return visits. | Always On |
3. Cookies Set by This Website
The following table lists the specific cookies set on this website, their source, and their retention period. This list is reviewed periodically and may change as we update our services.
| Cookie Name | Source | Category | Retention | Purpose |
|---|---|---|---|---|
| wc_cookie_consent | Warisan Chambers | Preference | 1 year | Records whether the visitor has accepted or declined optional cookies |
| _ga | Google Analytics 4 | Analytics | 2 years | Distinguishes unique visitors for aggregate traffic analysis |
| _ga_* | Google Analytics 4 | Analytics | 2 years | Maintains session state for GA4 event collection |
| _gcl_aw | Google Ads | Marketing | 90 days | Attribution of conversions to Google Ads campaigns |
| _uetsid | Microsoft Bing Ads | Marketing | 24 hours | Session-level tracking for Bing Ads conversion measurement |
| _uetvid | Microsoft Bing Ads | Marketing | 13 months | Persistent visitor identifier for Bing Ads reporting |
| _fbp | Meta (Facebook) Pixel | Marketing | 3 months | Identifies browsers for measurement and frequency capping on Meta platforms |
4. Third-Party Cookies and Services
Several of the cookies listed above are set by third-party services integrated into our website. We do not control the content or policies of these third parties, and we encourage you to review their respective privacy and cookie policies:
- Google Analytics & Google Ads: Google Cookie Policy
- Microsoft Bing Ads: Microsoft Privacy Statement
- Meta (Facebook) Pixel: Meta Cookie Policy
- Google Maps (embedded on our homepage): Google Cookie Policy
These third-party services may also collect information about your browsing activity across other websites as part of their own data collection practices. We do not have access to or control over this broader cross-site tracking.
5. Legal Basis for Cookie Use
Under Malaysian data protection law and best practice aligned with internationally recognised standards:
- Strictly necessary cookies are placed on the basis of legitimate interest to operate the website. Your consent is not required for these.
- Analytics, marketing, and preference cookies are placed only where you have provided consent through our cookie consent notice, which appears on your first visit to the website.
You may withdraw consent at any time by following the steps described in Section 6 below. Withdrawing consent does not affect the lawfulness of data processing that occurred before the withdrawal.
6. Managing Your Cookie Preferences
You can manage your cookie preferences in several ways:
Our Cookie Banner: When you first visit our website, a notice appears at the foot of the page inviting you to accept or decline optional cookies. Your choice is stored in a preference cookie (wc_cookie_consent) for one year. To change your choice, you can clear that cookie using your browser settings and reload the page.
Your Browser Settings: Most browsers allow you to block or delete cookies through their privacy or security settings. This will prevent some or all cookies from being set, but may affect the functionality of this and other websites.
Third-Party Opt-Outs: You can opt out of Google Analytics measurement using the Google Analytics Opt-out Browser Add-on. You can manage interest-based advertising preferences through the Network Advertising Initiative or Your Online Choices.
7. Browser Instructions
Below are links to guidance on managing cookies in the most commonly used browsers. The path through settings menus changes with each browser version, so we link to the relevant help pages rather than providing step-by-step instructions that may become outdated:
Please note that blocking all cookies will prevent you from taking full advantage of some website features, including form pre-fill and the saving of consent preferences.
8. Do Not Track Signals
Some browsers transmit a "Do Not Track" signal to websites. There is no consistent industry standard for how websites should respond to this signal. At present, our website does not alter its behaviour in response to Do Not Track signals. You can achieve equivalent control by managing your cookie preferences as described in Section 6.
9. Cookies and Client Confidentiality
No cookies on this website have access to, or are used to process, information you share with us in a client capacity — such as the content of your enquiry form, your property details, or your personal identity documentation. Information shared for the purpose of legal representation is handled separately and in accordance with our Privacy Policy and our professional obligations of confidentiality.
10. Changes to This Policy
We may update this Cookie Policy as our use of cookies changes or when relevant guidance or legislation is updated. We will post the revised version on this page and update the date above. If you use this website regularly, we recommend checking this page periodically. For material changes that affect optional cookies you have previously consented to, we will re-present the consent notice on your next visit.
11. Contact Us
If you have questions about our use of cookies or wish to exercise any rights in respect of your data, please contact us:
Warisan Chambers
Level 5, Wisma Penang Garden, 42 Jalan Sultan Ahmad Shah, 10050 George Town, Pulau Pinang
Email: [email protected]
Telephone: +60 4 263 5074